Privacy Policy
How we handle your information and communication
1. Information We Collect
We collect minimal personal information necessary to assist with room stay enquiries. When you submit a booking request form or reach out via Phone/WhatsApp, we may collect:
- Full Name
- Contact Phone / WhatsApp Mobile Number
- Intended Check-in and Check-out Dates
- Number of Guests
- Room Preference & Special Requests
2. Phone & WhatsApp Communication
Communication initiated through WhatsApp pre-filled links or direct telephone calls is used solely to respond to your availability queries, confirm rates, and assist with arrival logistics. We do not engage in unsolicited promotional spam.
3. Payment & Account Data
This website does NOT process online financial transactions, collect credit/debit card information, or maintain online user accounts. Booking confirmations and room payments are managed offline or upon check-in.
4. Cookies & Web Analytics
We may utilize standard functional browser cookies to optimize site performance and analyze aggregate visitor traffic (such as Google Analytics). Standard cookies do not store personally identifying payment credentials.
5. Data Sharing & Security
We prioritize data security and do not sell, rent, or trade your enquiry information to third-party marketing companies. Information is shared internally strictly for room reservation management.
6. Policy Updates & Contact
We reserve the right to update this policy as operational practices evolve. For any privacy queries, please reach out to our team at +91 96948 13296.